TERMS OF OUR SERVICES
Unlimited IT Support Plans - Our plans are an annual subscription, a 1-year commitment term, and are nonrefundable. If we terminate the contract, we will refund the portion that we were unable to fulfill.
We are continually adding new services to our Unlimited IT Plans; thus, service plans may change periodically, and those changes will be posted to our website.
Unlimited IT Plan - GR Remote Support is for Remote Support only, internet connection required.
Unlimited IT Plans - GR Tech Coach, GR Business IT, and GR Business+ include the repair of such devices: Motherboards, Laptops, Printers, Smart Speakers/Displays, Smart Home Devices, TVs, Mobile Phones and Tablets, Smart Watches, Routers, Wi-Fi, and Bluetooth® devices. If a device is beyond our ability to repair or recover, and replacement hardware, components, or accessories are needed, those costs are extra. Cleanroom Data Recovery is not included.
Website Hosting & Support
Website hosting includes website and email hosting, email account setup and management, troubleshooting issues related to our hosting environment, minor website content updates such as text changes and image replacements, security updates, plugin updates, and routine website maintenance. Hosting is intended to cover normal maintenance and minor support requests.
Hosting does not include website redesigns, creation of new pages, custom development, e-commerce modifications, search engine optimization (SEO) services, major content revisions, or other projects requiring substantial time or development work. Services outside the scope of the hosting plan will be quoted separately and billed at the current hourly or project rate. Client approval will be obtained before any billable work is performed.
Warranty - Our new or used computers come with a 1-year limited warranty, unless otherwise stated.
GR Computer Repair will not accept responsibility for loss of data, programs, or additional hardware failures that may be identified while in our possession or beyond our control. GR Computer Repair will not be responsible for incidental loss, damages, or delays.
Secure Payments
Venmo.com/GRComputerRepair
Apple Cash - 616-350-6868
Checks can be sent to our address.
GR Computer Repair
PO BOX 140076
Grand Rapids, MI 49514
Last Modified: June 18, 2026
Delivering faster computers since 2007
We provide expert tech support for businesses, churches, nonprofits, and residential customers in the Grand Rapids, Michigan area. Our mobile technicians come directly to you, offering on-site assistance. Plus, we provide unlimited tech support to keep your systems running smoothly year-round.
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Remote Support

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An ORLITCO Company