TERMS OF OUR SERVICES
Unlimited IT Support Plans – Our plans are an annual subscription a 1-year commitment term and are nonrefundable. If we terminate the contract, we will refund the portion that we were unable to fulfill.
We are continually adding new services to our Unlimited IT Plans, thus service plans may change periodically, and those changes will be posted to our website. Plans start on the date of purchase.
Unlimited IT Plan – GR Remote Support is for Remote Support only, internet connection required.
Unlimited IT Plans – GR Tech Coach, GR Business IT, and GR Business+ include the repair of such devices: Motherboards, Laptops, Printers, Smart Speakers/Displays, Smart Home Devices, TVs, Mobile Phones and Tablets, Smart Watches, Routers, Wi-Fi, and Bluetooth® devices. If a device is beyond our ability to repair or recover and replacement hardware, components, accessories are needed those costs are extra. Cleanroom Data Recovery is not included.
Warranty – Our new or used computers come with a 1-year limited warranty, unless otherwise stated.
GR Computer Repair will not accept responsibility for loss of data, programs or additional hardware failures that may be identified while in our possession or beyond our control. GR Computer Repair will not be responsible for incidental loss, damages, or delays.
Last Modified: October 4, 2022
Delivering faster computers
We are the “IT Guy” for companies, churches, nonprofits, and residential customers around the Grand Rapids, MI. area. If you are interested in unlimited tech support consider contacting us to see what plan works for you. Your time spent on equipment is no longer a concern because IT is unlimITed throughout the year!